Privacy and Cookie Policy

This page explains how Game HQ handles information you give us when you browse our website, create an account, place an order, or sign up for email updates.

Last updated: October 27, 2026

Information we collect

Depending on how you use the site, we may collect your name, email address, phone number, billing and shipping addresses, order and account details, newsletter preferences, and messages you send us. The site also uses technical information such as IP address, browser details, and cookies needed to operate and secure the store.

How we use it

We use this information to operate the store, process and fulfill orders, respond to questions, manage customer accounts, send order updates, send newsletters when you subscribe, prevent abuse, and meet legal obligations. We do not ask you to put payment-card details in an email or contact form.

Who receives it

Information may be shared with service providers that help us run the store, such as website hosting, payment processing, shipping, email delivery, and security services, to the extent needed for their work. We may also disclose information when required by law or to protect the store and its customers. We do not sell customer contact lists.

Cookies and similar technology

Magento uses cookies and browser storage for essential functions, including the shopping cart, account sessions, and site security. You can control cookies through your browser, although blocking essential cookies may prevent checkout or sign-in from working. Our forms use Google reCAPTCHA to help prevent automated abuse; Google may process technical information when those forms are used. See Google's Privacy Policy and Terms of Service.

We plan to review separate choices for analytics and advertising technology before enabling them. If we add those services, we will update this page and any related consent controls.

Your choices

You can update account and address details in My Account. Registered customers can change newsletter preferences there; newsletter emails also include an unsubscribe method. To ask about the information we hold, request a correction or deletion, or raise another privacy concern, email store@gameheadquarters.com. We will review requests under applicable law and may need to verify your identity or retain records required for orders, taxes, or security.

Retention and security

We keep information for as long as needed for the purposes above and applicable recordkeeping requirements. We use reasonable measures to protect it, but no internet service can guarantee absolute security.

Changes and contact

We may update this page as our services change. The date above shows the latest revision. Contact Game HQ at store@gameheadquarters.com or 9118 S. Western Ave, Suite B, Oklahoma City, OK 73139; phone 405-691-0509.